PRIVACY & COOKIE POLICY
By visiting and using our website you agree to the privacy policy and as well as the terms and conditions of this website (Which can be found in the link: https://primepropertyrepairs.com/terms-and-conditions-of-use/). Prime Property Repairs and its’ associated group companies are committed to protect your privacy with utmost integrity and will use information which are legitimate to use for our business interest only. We will not share you’re your personal and business information to other companies or individuals without your permission except specified in this policy. Our privacy policy below explains how we will collect and use the information you give us. We may vary this policy from time to time and the current version will be published on this site.
Collecting your information
When you visit our website, we might collect basic information from your web browser or device. This information is technical in nature and doesn’t contain personal information and of for legitimate interest to assist you with best user experience, aggregate access trend and any problem might arise while visiting our website. Usually this information might contain IP address, geo location, browser type and version, your navigation, page views, duration of visit, operating system or any referral source etc.
From time to time, you will be asked to submit personal information about yourself (e.g. name, email address, contact number and company information etc.) in order to receive or use services on our website(s). This may happen, for example, when you ask us to contact you, when you place an order, send us query, when you subscribe to a newsletter, when you enter a competition or when you register for personalised services such as your customer control panel and call back. You might also able to upload documents while sending us a query, but these documents should not contain any personal information or sensitive data.
We will also need personal information in order to supply our products and services to you, and sometimes to help us identify you when you contact us. When we collect this information, we will take reasonable measures to ensure that it is transmitted to us securely. We will only collect payment information over a secure connection if it is required to do so.
If you communicate with us by email over the Internet, you should be aware that the nature of the Internet is such that unencrypted communication may not be secure and may pass through several different countries on route to us. Please do not email us with confidential or sensitive information such as your credit card details. We cannot accept responsibility for unauthorised access to your information that is outside our control.
We may combine this information with other information that we may hold about you if you are an existing customer or have made enquiries of us before.
We may use “WhatsApp API” and “Live Chat” option in our website to response to your query and any customer services related issues in real-time. We might collect your personal information to verify your Identity and you may use it to message one our member of staff to answer any of your query efficiently. We will retain this information safe and secure and might use it time to time to maintain our quality of service to you. WhatsAPP and Live Chat facility is provided by third party – their privacy policy can be found in their own website. When using WhatsApp and Live chat, third parties places cookies on your computer to enable the service to work, if you require more information about their privacy policy, please contact us at info@primepropertyrepairs.com; we’ll be able to help to direct you to the third party who provide us with the Live Chat facility.
We will act in accordance with current legislation and we will maintain a link to our privacy policy, which includes our Data Protection Notice, in a prominent place on our website.
Data Protection Notice
We will NEVER share the information you provide, together with other information, with any other company.
We may use the information you provide for administration, marketing, customer services and profiling your purchasing preferences. However, we promise not to send you more than four marketing communications per month, and we promise to give you the ability to stop receiving marketing communications at any time.
If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us and for us to be able to process their personal data (including sensitive personal data) and also that you have told them who we are and what we will use their data for, as set out in this notice.
You have the right to ask for a copy of your information (for which we reserve the right to charge a small fee) and to correct any inaccuracies.
For our joint protection and training purposes, telephone calls may be recorded and/or monitored.
Informing you about products and services
We offer property repairs and maintenance related products and services. By providing us with your contact details, you will be indicating to us your consent to us contacting you by mail, telephone, fax, email, and SMS/MMS to let you know about any goods, services or promotions of our own which may be of interest to you unless you indicate an objection to receiving such messages.
As stated in our Data Protection Notice, we will never send you more than four marketing communications per month (in practice, we rarely send out more than one marketing communication per month) and we will always give you the opportunity of opting out of such marketing communications.
Sensitive data and storage
We do not collect sensitive information and payment data through our websites. Your data is stored in Physical, electronic and using management tools based on the sensitivity of the information you provide. We use current use of internet technology to prevent unauthorised access to your personal information, but the internet is not 100% sucure. For this reason, we are unable to guarantee that information we collect, or store will be always be protected from unauthorised access.
What will we do with your personal information?
We will only use your information for the purposes that you would reasonably anticipate or that we state when we collect it and, where necessary, for which you have given us your consent. We will not contact you or pass your information to any other person or company.
We are committed to treating your personal data with due care and in accordance with the Data Protection Act.
How to access your personal information
If you would like to see a copy of the information that we hold for you, please email us. We reserve the right to ask you to provide certain information to help us confirm your identity.
We reserve the right to charge a small fee for the provision of this information, although we will probably not do so.
If you believe that any of the data, we hold about you is incorrect or being misused or want further information you may contact us at our enquiries email address info@primepropertyrepairs.com
Users aged 16 years and under
If you are 16 or under you must have permission from a parent or guardian before you give us personal information. If we find that we have received information from you without the appropriate consent, we reserve the right to cancel all transactions and services and remove all personal data that you have supplied. You will be able to re-submit the information when you have the required permission.
Links to other websites and Contact us:
Our websites may contain links to other sites outside our group companies. Acmmos is not responsible for the privacy and security of these sites unless they belong to Acmmos group and its associated group companies. This privacy policy applies only to Acmmos group websites.
If you are unsure whether a website belongs to Acmmos Group or not, just email us at info@primepropertyrepairs.com, or give us a call at +44 (0) 755 400 8688.
If you have any more questions about the way we handle data, please call or email us. If you have a more in-depth question, please email us at info@primepropertyrepairs.com.
Promotional Email Campaigns
1. We offer property related products services within M25 area of London. You may receive promotional email and campaign from us time to time for those services.
2. By providing us with your contact details, you will be indicating to us your consent to us contacting you by mail, telephone, fax, email, and SMS/MMS to let you know about any goods, services or promotions of our own which may be of interest to you unless you indicate an objection to receiving such messages
3. As stated in our Data Protection Notice, we will never send you more than four marketing communications per month (in practice, we rarely send out more than one marketing communication per month) and we will always give you the opportunity of opting out of such marketing communications
Cookie Policy:
Most interactive websites like ours uses cookies which is a small piece of data sent from our website and stored to your computer or mobile device for remembering of your preference, navigation between pages to improve your browsing experience. These cookies also used for smooth operation of your website as well as analysing performance and uses of the website. Some of our partners and affiliate may also use cookies.
You can control those cookies by enabling or disabling through your browser or device apps. You can amend your choices from the settings section of your internet browser by choosing to delete cookies or your browser history. If you do so this might affect the performance of your browsing experience.
Collecting your information
When you visit our website, we might collect basic information from your web browser or device. This information is technical in nature and doesn’t contain personal information and of for legitimate interest to assist you with best user experience, aggregate access trend and any problem might arise while visiting our website. Usually this information might contain IP address, geo location, browser type and version, your navigation, page views, duration of visit, operating system or any referral source etc.
From time to time, you will be asked to submit personal information about yourself (e.g. name, email address, contact number and company information etc.) in order to receive or use services on our website(s). This may happen, for example, when you ask us to contact you, when you place an order, send us query, when you subscribe to a newsletter, when you enter a competition or when you register for personalised services such as your customer control panel and call back. You might also able to upload documents while sending us a query, but these documents should not contain any personal information or sensitive data.
We will also need personal information in order to supply our products and services to you, and sometimes to help us identify you when you contact us. When we collect this information, we will take reasonable measures to ensure that it is transmitted to us securely. We will only collect payment information over a secure connection if it is required to do so.
If you communicate with us by email over the Internet, you should be aware that the nature of the Internet is such that unencrypted communication may not be secure and may pass through several different countries on route to us. Please do not email us with confidential or sensitive information such as your credit card details. We cannot accept responsibility for unauthorised access to your information that is outside our control.
We may combine this information with other information that we may hold about you if you are an existing customer or have made enquiries of us before.
We may use “WhatsApp API” and “Live Chat” option in our website to response to your query and any customer services related issues in real-time. We might collect your personal information to verify your Identity and you may use it to message one our member of staff to answer any of your query efficiently. We will retain this information safe and secure and might use it time to time to maintain our quality of service to you. WhatsAPP and Live Chat facility is provided by third party – their privacy policy can be found in their own website. When using WhatsApp and Live chat, third parties places cookies on your computer to enable the service to work, if you require more information about their privacy policy, please contact us at info@primepropertyrepairs.com; we’ll be able to help to direct you to the third party who provide us with the Live Chat facility.
We will act in accordance with current legislation and we will maintain a link to our privacy policy, which includes our Data Protection Notice, in a prominent place on our website.
Data Protection Notice
We will NEVER share the information you provide, together with other information, with any other company.
We may use the information you provide for administration, marketing, customer services and profiling your purchasing preferences. However, we promise not to send you more than four marketing communications per month, and we promise to give you the ability to stop receiving marketing communications at any time.
If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us and for us to be able to process their personal data (including sensitive personal data) and also that you have told them who we are and what we will use their data for, as set out in this notice.
You have the right to ask for a copy of your information (for which we reserve the right to charge a small fee) and to correct any inaccuracies.
For our joint protection and training purposes, telephone calls may be recorded and/or monitored.
Informing you about products and services
We offer property repairs and maintenance related products and services. By providing us with your contact details, you will be indicating to us your consent to us contacting you by mail, telephone, fax, email, and SMS/MMS to let you know about any goods, services or promotions of our own which may be of interest to you unless you indicate an objection to receiving such messages.
As stated in our Data Protection Notice, we will never send you more than four marketing communications per month (in practice, we rarely send out more than one marketing communication per month) and we will always give you the opportunity of opting out of such marketing communications.
Sensitive data and storage
We do not collect sensitive information and payment data through our websites. Your data is stored in Physical, electronic and using management tools based on the sensitivity of the information you provide. We use current use of internet technology to prevent unauthorised access to your personal information, but the internet is not 100% sucure. For this reason, we are unable to guarantee that information we collect, or store will be always be protected from unauthorised access.
What will we do with your personal information?
We will only use your information for the purposes that you would reasonably anticipate or that we state when we collect it and, where necessary, for which you have given us your consent. We will not contact you or pass your information to any other person or company.
We are committed to treating your personal data with due care and in accordance with the Data Protection Act.
How to access your personal information
If you would like to see a copy of the information that we hold for you, please email us. We reserve the right to ask you to provide certain information to help us confirm your identity.
We reserve the right to charge a small fee for the provision of this information, although we will probably not do so.
If you believe that any of the data, we hold about you is incorrect or being misused or want further information you may contact us at our enquiries email address info@primepropertyrepairs.com
Users aged 16 years and under
If you are 16 or under you must have permission from a parent or guardian before you give us personal information. If we find that we have received information from you without the appropriate consent, we reserve the right to cancel all transactions and services and remove all personal data that you have supplied. You will be able to re-submit the information when you have the required permission.
Links to other websites and Contact us:
Our websites may contain links to other sites outside our group companies. Acmmos is not responsible for the privacy and security of these sites unless they belong to Acmmos group and its associated group companies. This privacy policy applies only to Acmmos group websites.
If you are unsure whether a website belongs to Acmmos Group or not, just email us at info@primepropertyrepairs.com, or give us a call at +44 (0) 755 400 8688.
If you have any more questions about the way we handle data, please call or email us. If you have a more in-depth question, please email us at info@primepropertyrepairs.com.
Promotional Email Campaigns
1. We offer property related products services within M25 area of London. You may receive promotional email and campaign from us time to time for those services.
2. By providing us with your contact details, you will be indicating to us your consent to us contacting you by mail, telephone, fax, email, and SMS/MMS to let you know about any goods, services or promotions of our own which may be of interest to you unless you indicate an objection to receiving such messages
3. As stated in our Data Protection Notice, we will never send you more than four marketing communications per month (in practice, we rarely send out more than one marketing communication per month) and we will always give you the opportunity of opting out of such marketing communications
Cookie Policy:
Most interactive websites like ours uses cookies which is a small piece of data sent from our website and stored to your computer or mobile device for remembering of your preference, navigation between pages to improve your browsing experience. These cookies also used for smooth operation of your website as well as analysing performance and uses of the website. Some of our partners and affiliate may also use cookies.
You can control those cookies by enabling or disabling through your browser or device apps. You can amend your choices from the settings section of your internet browser by choosing to delete cookies or your browser history. If you do so this might affect the performance of your browsing experience.